Library support

We offer a variety of support options for our members, including assistance over the phone, in-person support and written help guides.

Blind Foundation Library

0800 24 33 33 (Monday – Friday 8.30am – 5pm)

Blind Foundation Library, Private Bag 99941, Newmarket, Auckland 1149

Blind Foundation Library – Youth

Visit us: BLENNZ Homai Campus, 2 Mcvilly Rd, Manurewa, Auckland

Opening hours: Monday – Friday 9am – 4.30pm (including during the school holidays)

0800 24 33 33 or (09) 268 3215

Blind Foundation Library – Youth, Homai Campus, BLENNZ, Private Bag 801, Manurewa, Auckland 2243

Volunteer support in your home

Our Library volunteers visit library members’ homes and support the use of DAISY Players (CD service), Daisy Direct, and BookLink. Contact us to find out if volunteer support is available where you live.

Public library support at your local library

We’re working with a range of public libraries around the country to offer in-library support for Blind Foundation clients using BookLink. Contact us to find out if public library support is available at your local library.

Alexa help

Download our Quick Guide to the Blind Foundation skill on Alexa:

Quick Guide to the Blind Foundation Skill (.doc)

BookLink help

Download our Welcome to BookLink help guide (includes help on getting started with the iPad Mini and VoiceOver) for iOS, version 2.4:

Welcome to BookLink Help Guide (.doc)

Internet: Download our Welcome to BookLink Web user guide, version 1.1:

Welcome to BookLink Web Help Guide v1.1 (.doc)

These guides are published in 18-point large print, and are also available in accessible formats, including braille and DAISY audio. Please call us on 0800 24 33 33 to request a copy delivered in the format you require.

DAISY player help

Download our DAISY player help guide:

DAISY player help (.doc)

Download our user guide for Daisy Direct:

Welcome to Daisy Direct (.docx)