From October 2008, taxis operating in New Zealand have been required to display basic identification information in braille on the inside of the passenger door.

This page gives some key facts about braille signage in New Zealand taxis.

What are the legal requirements?

Land Transport Rule, Operating Licensing 2007 as amended in 2009 requires taxis to display information for passengers in braille.

What information is displayed?

  • The name of the taxi organisation. This can be an abbreviated form of the organisation’s full name.
  • The unique fleet number of the taxi.
  • The taxi organisation’s telephone number for complaints. This must be the same number as is shown on the passenger complaints information displayed inside the vehicle. It is not necessarily the same as the taxi booking number.

Where is the sign placed?

Signs must be displayed on the inside of either left passenger door. The New Zealand Transport Agency can provide more information for taxi providers about specific placement.

What other requirements are there?

The information must be produced in both standard uncontracted braille and in print, to ensure that the correct sign is displayed in each taxi. Signs should berobust enough to withstand normal wear and tear, flexible enough to mould to the door panelling and well fixed to the door. The New Zealand Transport Agency can give current information about specific requirements.

Who can produce braille signs?

The following New Zealand manufacturers are able to produce braille signs that meet NZTA’s requirements:

Who can check the quality of braille signage?

The Blind Foundation can check the quality of your braille signage, and can supply an image of the correctly-sized braille as a PDF upon request. Please call us for a quote on 04 355 6961 or email signage@blindfoundation.org.nz